The counter you run today
A visiting doctor sits in the back room, and the pharmacy front becomes a waiting room. Someone scribbles names in a paper token register. Patients crowd the counter, and the phone rings all afternoon with the same question: "how many ahead of me?" When the line looks long, people drift to another shop down the road — and that footfall, and those repeat medicine sales, walk out with them.
None of this is your fault. It is what happens when a busy chamber has no simple way to show a serial. QDoctor fixes exactly that, without adding a machine, a wire or a staff-training day.
Your counter becomes a live clinic
QDoctor is a digital token queue. Any staff member opens it on the phone or tablet already in their pocket, and the day's line is live: who is being seen, who is next, and how many are still waiting. When a patient asks "how many ahead", the answer is on the screen — no register, no guesswork, no phone tag.
The register is gone. The counter is calm, the line is on the screen, and nobody has to shout a name across the shop.
No hardware
No token machine, printer or display board. It runs on any phone your team already carries — free to start, nothing to install at the counter.
Walk-in & advance
Add a walk-in in a tap, or open advance slots up to a few days ahead. Both flow into the same live queue on the day.
Get found
Every patient nearby sees your chamber and books with you. New footfall arrives already knowing their serial.
Walk-in and advance booking, side by side
Real chambers run on both. Someone turns up at the counter and needs a serial now — you add them in a tap. Someone else wants to reserve a slot for a doctor who sits on Thursday — you open advance booking up to a few days ahead, and they book from home. On the day, walk-ins and advance bookings sit in one ordered queue, so nobody is double-counted and nobody jumps the line.
Every visiting doctor, one place
Most pharmacies host more than one doctor across the week. QDoctor keeps each doctor's weekly schedule and go-live status together, so your counter always knows who is sitting today and from when.
- Set each doctor's days and timings once.
- Flip a chamber live or paused in a tap when plans change.
- See at a glance which line is open right now.
Get discovered by patients nearby
Your chamber isn't just a queue tool — it is a listing patients can find. People searching near you see the doctors who sit at your counter and book with you directly. That is fresh footfall walking in with a serial already in hand, and every visit is a chance for the medicine sale that follows the consultation.
- Your visiting doctors become discoverable to nearby patients.
- Bookings land straight in your live queue.
- Follow-up details stay with you, for your own follow-up only.
Start free, run one doctor's line this week, and see the counter settle. No hardware to buy, no training day, no risk — just a calmer front and a queue everyone can trust.
Frequently asked
Do we need any special hardware or a POS machine?
No. QDoctor runs on any phone or tablet you already own. There is no token machine to buy, no printer, no display board and no wiring. Any staff member opens the app at the counter and the live queue is ready.
Is there a fee to use QDoctor at our counter?
It is free to start. You can list your visiting doctors, run the daily token queue and take walk-in and advance bookings without paying anything up front, so you can try it during real clinic hours before deciding anything.
Can more than one staff member run the queue?
Yes. Whoever is free at the counter can call the next token, add a walk-in or check who is ahead. The queue stays in sync across every phone, so a tea break or a shift change never loses the line.
What about future-day bookings?
You can open advance slots up to a few days ahead for each visiting doctor. Patients reserve a serial from home, and the same live queue handles walk-ins and advance bookings together on the day.
Will QDoctor list our pharmacy for nearby patients?
Yes. Once your counter is verified, patients searching near you can find your chamber, see which doctors sit and on which days, and book a serial with you — extra footfall at no added cost.
What happens to a patient's details after the visit?
We keep only what a queue needs — name, phone and serial — so you can call the turn and follow up if needed. QDoctor is queue software, not a medical-records system, so no diagnoses or prescriptions are ever stored.