Email support
Include screenshots and a short description so we can understand the issue clearly.
[email protected]Talk to us
Choose the easiest way to reach QDoctor
For detailed account or technical issues, email is best. Call when you need help understanding a booking or queue-management step.
Call QDoctor
Speak with our team about booking, account, onboarding or live-queue questions.
+91 79805 47637Please never share your password, account PIN, bank PIN, card details or OTP with anyone—including QDoctor support.
Help by role
Support shaped around how you use QDoctor
Tell us which role you use and what happened. That helps us guide you to the right answer faster.
For patients
Bookings & live serials
- Booking or cancellation help
- Queue and serial-number questions
- Login and profile support
For pharmacies
Clinic & queue operations
- Clinic and pharmacy onboarding
- Doctor linking and sittings
- Running today’s live queue
For doctors
Profile & practice support
- Doctor account and verification
- Clinic invitations and schedules
- Queue-console guidance
Help us solve it faster
A clear message usually saves a round of questions. When relevant, include:
1Your role—patient, doctor, pharmacy or clinic.
2The registered mobile number, doctor or pharmacy name connected to the issue.
3What you expected, what actually happened and when it occurred.
4A screenshot, if it does not expose private medical or payment information.
Common questions
Answers before you contact us
How do I get help with a booking or serial number?
Email [email protected] or call +91 79805 47637. Share your registered mobile number and the doctor or pharmacy name, but never send your password, PIN or OTP.
Can QDoctor support give medical advice?
No. QDoctor is queue-management software for in-person doctor visits. Please contact a qualified healthcare provider for medical questions and an appropriate emergency service for urgent help.
How can a doctor, pharmacy or clinic get onboarding help?
Contact our support team for account setup, doctor-pharmacy linking, sitting schedules and queue-management guidance. You can also read our guides for doctors and pharmacies.
How do I request an account or privacy correction?
Email us from the email address or mobile number associated with your account. Our Privacy Policy explains your choices, and the account deletion page explains deletion options.
A real India-based company
QDoctor is operated by Aero Knowledge Solutions Pvt Ltd
We build practical queue-management technology for in-person doctor visits across India.
Office: Star Mall, Sisir Kujna, Madhyamgram, Kolkata 700129, West Bengal, IndiaEmail: [email protected]